AI Policy

HealthDoktor uses Sympoto AI to help users describe symptoms, understand possible healthcare navigation options, and connect with relevant medical specialties.

Sympoto AI is designed as an AI-assisted guidance and doctor-matching tool. It is not a doctor, hospital, clinic, emergency service, or licensed healthcare provider.

Purpose of Sympoto AI

Sympoto AI helps users navigate healthcare by analyzing symptom descriptions and suggesting relevant medical specialties or doctor categories.

No Diagnosis or Treatment

AI-generated responses must not be considered medical diagnosis, treatment advice, clinical instruction, or a substitute for consultation with a licensed healthcare professional.

Decision-Support Tool Only

Sympoto AI is a decision-support and navigation tool. It helps users understand where to seek care but does not make clinical decisions.

AI Accuracy Limitations

AI outputs may be incomplete, inaccurate, outdated, or unsuitable for your specific health condition. Symptoms can have many possible causes, and only a qualified healthcare professional can properly assess your condition.

Emergency Use Restriction

Sympoto AI must not be used during emergencies. If you have severe chest pain, difficulty breathing, sudden weakness, loss of consciousness, severe bleeding, stroke symptoms, or any life-threatening condition, call UAE emergency services at 998 or go to the nearest hospital immediately.

User Responsibility

Users are responsible for how they interpret and act on AI-generated information. You should always consult a licensed healthcare provider for medical concerns.

Human Healthcare Providers

HealthDoktor may connect users with independent doctors, clinics, hospitals, or healthcare providers. These providers are separate third parties and are responsible for their own medical services, advice, pricing, availability, and outcomes.

Data and Symptom Input

Information entered into Sympoto AI may include symptoms or health-related concerns. This information may be processed to provide AI-assisted guidance and improve platform performance, in accordance with our Privacy Policy.

No Guaranteed Results

HealthDoktor does not guarantee that AI suggestions will identify the correct specialty, doctor, clinic, diagnosis, or medical outcome.

Platform Safety

HealthDoktor aims to route urgent or high-risk symptom descriptions toward emergency guidance where appropriate. However, users should never rely solely on AI to determine whether a situation is urgent.

Updates to AI Policy

HealthDoktor may update this AI Policy as the platform, technology, legal requirements, or healthcare guidance evolves.