Website: https://healthdoktor.com
AI Technology Powered by: Sympoto AI
1. Introduction
Welcome to HealthDoktor (“Platform”, “we”, “our”, or “us”).
HealthDoktor is a technology platform that enables users to discover healthcare providers, receive AI-assisted guidance, and book appointments.
By accessing or using the Platform, you agree to be bound by these Terms and Conditions.
2. Nature of Services (IMPORTANT)
HealthDoktor:
- Is NOT a healthcare provider, clinic, or medical institution
- Does NOT provide medical advice, diagnosis, or treatment
- Acts solely as a technology and marketplace platform connecting users with independent healthcare providers
3. No Doctor–Patient Relationship
Use of HealthDoktor, including interaction with Sympoto AI, does NOT create a doctor–patient relationship between:
- You and HealthDoktor
- You and any healthcare provider until confirmed directly by the provider
4. AI Disclaimer (Sympoto AI)
The Platform includes AI-powered features provided by Sympoto AI.
You acknowledge and agree:
- AI outputs are informational only
- AI does NOT constitute medical advice
- AI recommendations may be incomplete, inaccurate, or non-exhaustive
- AI is an assistive, non-clinical tool and has not been independently medically validated
You assume full responsibility for decisions made based on AI-generated outputs.
5. Medical Disclaimer & Emergency Use
HealthDoktor is not intended for medical emergencies.
🚨 If you are experiencing a medical emergency, immediately contact:
UAE Emergency Services: 998
Always consult a licensed healthcare professional before making medical decisions.
6. Healthcare Providers
All healthcare providers listed on HealthDoktor:
- Operate as independent third parties
- Are solely responsible for:
- diagnosis
- treatment
- medical advice
- pricing and fees
- appointment availability
HealthDoktor does not guarantee:
- Accuracy of provider information
- Quality of care
- Outcomes of treatment
Listing of healthcare providers does not constitute endorsement, recommendation, or guarantee by HealthDoktor.
7. Appointment Booking
HealthDoktor may facilitate appointment bookings.
You agree that:
- HealthDoktor is not a party to any medical service
- Any agreement is strictly between you and the healthcare provider
- Providers may modify, cancel, or reschedule appointments independently
8. Payments, Subscriptions & Commercial Terms
HealthDoktor may offer:
- Paid subscriptions for providers
- Featured or sponsored listings
- Commission-based bookings
You acknowledge:
- Some providers may receive enhanced visibility based on commercial arrangements
- All applicable fees will be clearly disclosed prior to payment
9. User Responsibilities
You agree to:
- Provide accurate, complete, and truthful information
- Use the Platform only for lawful purposes
- Not misuse AI tools or submit false or misleading health data
- Not attempt to hack, disrupt, scrape, or interfere with the Platform
10. Account Security
If you create an account:
- You are responsible for maintaining the confidentiality of your login credentials
- You are responsible for all activities conducted under your account
11. Data & Privacy
Use of the Platform is subject to our Privacy Policy.
By using HealthDoktor:
- You consent to the processing of personal and symptom-related data
- You acknowledge AI processing via Sympoto AI
12. Intellectual Property
All content on the Platform, including:
- Design
- Software
- Branding
- AI systems
are owned or licensed by HealthDoktor and Sympoto AI.
Unauthorized use, reproduction, or distribution is strictly prohibited.
13. Third-Party Services
The Platform may integrate or link to:
- Payment providers
- Booking systems
- External websites
HealthDoktor is not responsible for third-party services, content, or actions.
14. Limitation of Liability
To the maximum extent permitted by UAE law:
HealthDoktor shall not be liable for:
- Medical outcomes or complications
- AI inaccuracies or recommendations
- Actions or negligence of healthcare providers
- Appointment errors, cancellations, or delays
- Data loss or service interruptions
- Indirect, incidental, or consequential damages
HealthDoktor provides the Platform on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to accuracy, reliability, availability, or fitness for a particular purpose.
We do not guarantee that the Platform will be uninterrupted, secure, or error-free, or that any defects will be corrected.
The Platform is intended for use within the United Arab Emirates. Users accessing the Platform from other jurisdictions do so at their own risk and are responsible for compliance with applicable laws.
HealthDoktor shall not be liable for any failure or delay resulting from events beyond reasonable control, including but not limited to technical failures, internet outages, system interruptions, or regulatory actions.
To the fullest extent permitted by applicable law, all implied warranties are disclaimed.
15. Indemnification
You agree to indemnify and hold harmless HealthDoktor from any claims, damages, or liabilities arising from:
- Misuse of the Platform
- Reliance on AI-generated outputs
- Interactions with healthcare providers
16. Data Retention & AI Improvement
You acknowledge that:
- Anonymized data may be used to improve AI systems
- Data may be retained as required for legal, operational, or security purposes
17. Suspension & Termination
We reserve the right to:
- Suspend or terminate accounts
- Remove listings or content
- Restrict access to the Platform
at our sole discretion without prior notice.
18. Changes to Terms
We may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.
19. Governing Law
These Terms are governed by the laws of the United Arab Emirates.
All disputes shall be subject to the jurisdiction of UAE courts.
20. Contact Information
For inquiries:
Email: support@healthdoktor.com
Website: https://healthdoktor.com